Change of Mind
Items must be unopened, unused, and in original packaging.
Returns
Simple returns.
We accept returns for eligible items within 30 days of delivery.
Faulty or Damaged
If an item arrives damaged or faulty, email us and we will make it right with a replacement or refund.
How to Start
Email hello@erabrands.com.au with your order number and reason for return.
Return postage for change-of-mind returns is the customer's responsibility unless the product is faulty or sent in error.